Our online Library catalogue will be unavailable from April 17 until April 20 while we perform a system upgrade. During this time, you will not be able to place holds, renew items, or access your account. We apologize for any inconvenience this may cause.
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Our online Library catalogue will be unavailable from April 17 until April 20 while we perform a system upgrade. During this time, you will not be able to place holds.
Learn More

Library Policies

To maintain a safe and welcoming environment and so that everyone can enjoy fun and educational activities at the Library, all customers are expected to follow our Library Policies. If you have any questions, please call 902-895-0235 or email us at info@cehpubliclibrary.ca.

The Library provides free and equitable access to a wide range of knowledge, experience, intellectual activity and thought, in a welcoming and supportive environment. Everyone has the right to equal treatment and access to Library facilities and services, without discrimination or harassment on the basis of any of the protected characteristics set out in the Nova Scotia Human Rights Act.

Read Full Code of Conduct (PDF)

The purpose of this policy is to establish the conditions and context within which the Colchester-East Hants Public Library provides free public access to the Internet and technology.

Read the Internet and Technology Access Policy (PDF)

The purpose of this policy is to establish the conditions and context within which the Colchester-East Hants Public Library (CEHPL) supports the posting and distribution of community information from individuals, community groups, organizations and government.

Read the Community Information Distribution Policy (PDF)

The purpose of this policy is to regulate community use of meeting rooms located at branches of the Colchester-East Hants Public Library (CEHPL) when these rooms are not required for library purposes.

Read the Meeting Room Policy (PDF)

The purpose of this policy is to limit advertising, selling, and the collection of donations within Colchester-East Hants Public Library (CEHPL).

Read the Selling and Soliciting Policy (PDF)

Download the Money Donation Box Application Form (PDF)

The Colchester-East Hants Public Library is committed to protecting your privacy. You can visit our branches or explore our website without giving any information about yourself. Sometimes, however, the library does need information to provide services or to respond to your requests. This privacy statement explains how the library uses and safeguards data collected in these situations.

Privacy and Your Library Account

The library will collect personal information, with your permission, in order to set up your account and provide you with borrowing privileges. Children 0 – 12 will need parent/legal guardian permission. Data gathered include name, address, telephone number, and e-mail address.

Access to user records is provided to library staff members, as needed, in order to carry out the business of the library. Information identifying individuals will not be released to third parties except by the Library’s CEO, or designate, upon receipt of a subpoena, or court order, or written consent from an adult patron or a minor’s parent/legal guardian.

You must provide your library card or identification in order to access your records. Parents/legal guardians, upon request and presentation of the child’s library card, will be given access to library records for children 0-12. If the library card is not available, only the parent/legal guardian, who signed permission on the registration form and presents identification, may have access.

Young people, ages 13 to 18, are registered as adults and therefore must give consent before access is given to their library records. Library staff members are allowed to inform parents/legal guardians, upon presentation of identification, of the number of books and/or other library materials checked out on the minor’s card as well as the amount of any money owed to the library on the minor’s account.

The library’s online catalogue provides access to your library records upon validation with your library card and PIN (Personal Identification Number). You are advised to protect this information when using a public or shared workstation by always signing out of your personal account.

A person in possession of another’s library card is assumed to be the owner, or to have the owner’s permission, to use the card. In order to protect the privacy of your record, you should notify the library immediately if you lose your library card.

Privacy When You Visit the Library’s Web Site

When you visit the library’s web site, the Internet Service Provider (ISP) makes a record of your visit. This record will include the Internet Protocol (IP) address of the computer that contacted the reference web service, the date and time of the visit, and the pages viewed. This information may be compiled for statistical purposes. No attempt will be made to link these addresses to the identity of an individual visiting the web site unless an attempt to damage the site has been detected.

The Colchester-East Hants Public Library will not retain personal information including e-mail addresses, from children 12 and under without parent/legal guardian consent. E-mail addresses of children will only be used to respond directly to e-mails received.

From time to time, images of library clients may be featured on the library’s web site or in other materials. Images may be retained as part of the library’s archive. These images will not be displayed without signed approval.

Legal Responsibilities

Great care has been taken in providing electronic information on the Colchester-East Hants Public Library web site and its linked sites to ensure compliance with local, provincial, and federal laws; however, the library is not responsible for information provided by, or the privacy policies maintained by, external sites. You are encouraged to become familiar with the privacy practices of other sites visited.

Policy Changes

Changes to the Colchester-East Hants Public Library Privacy Policy may be made occasionally as new services and content are added to the web site or library policies are revised.


If you have any comments or questions about the library’s privacy policy, you may contact us by email: info@cehpubliclibrary.ca; by phone: (902) 895-4183; or mail to:

Colchester- East Hants Public Library,
754 Prince Street, Truro, Nova Scotia B2N 1G9

Adopted by the Colchester-East Hants Public Library Board, November 23, 2004

It is the policy of the Colchester-East Hants Public Library that children seven years of age or younger must be accompanied by a parent or appropriate caregiver when using the library facilities. The parent or caregiver must take responsibility for that child’s behaviour, safety and the use of the library.

Philosophy Behind the Safe Child Policy

The Colchester-East Hants Public Library welcomes children of all ages. It is a doorway to life-long learning. The public library is, however, a public building which anyone may enter. It is for the safety of the children that we ask for supervision by a responsible caregiver for each child during the visit.

The library staff have many duties to perform in order to serve the library patrons of Colchester-East Hants. They are therefore unable to monitor the behaviour or whereabouts of all individuals within the library building. Staff do not take over parental responsibilities for the children who come to the library. Supervised programs are conducted, but we must ask that a parent or appropriate caregiver remain in the building in case of emergency.

Unattended Child

Definition: Young child unable to care for self who is left in the library (or alone in a department) for any length of time and during which the child wanders, is in distress, or creates a disturbance.

Children under the age of 12 who are not picked up by closing time are also considered unattended.

Definition of Social Networking

Any website or online application which allows users to share information. Social networking can include, but is not limited to, blogging, instant messaging, social networking sites and wikis. Many social networking sites will allow users to become a “friend”, “fan” or otherwise associate their own profiles with the Library’s profile on these sites. Examples of such sites are Facebook. MySpace, Twitter, YouTube and various blogging sites like Blogger and WordPress.

Privacy on Social Networking Pages/Sites

The Library does not collect, maintain or otherwise use the personal information stored on any third party site in any way other than to communicate with users on that site, unless granted permission by users for the Library to make contact outside the site.

The purpose for contact outside the site may include reference help, program promotion, volunteer opportunities or other similar activities.

Users may remove themselves at any time from the Library’s “friends” or “fan” lists, or request that the Library remove them.
Users should be aware that third party websites have their own privacy policies and should proceed accordingly.

Monitoring Use of Library Social Networking Pages/Sites

The Library does not act in the place, or in the absence, of a parent or guardian and is not responsible for enforcing any restrictions which a parent or guardian may place on a minor’s use of this resource. Comments, posts, and messages are welcome on Library social networking pages/sites. While the Library recognizes and respects differences in opinion, all such interactions will be monitored regularly and reviewed for content and relevancy (before publishing when possible).

Library staff reserves the right to remove any posts deemed inappropriate.

All postings which contain any of the following will be removed and the poster barred from posting any subsequent messages to Library social networking pages/sites:

  • Obscene, racist, sexist or otherwise discriminatory content
  • Personal attacks, insults or threatening language
  • Potentially libellous statements
  • Plagiarized or use of copyright material
  • Private, personal information published without consent
  • Hyperlinks to material that is not directly related to the discussion
  • Commercial promotions or spam
  • Organized political activity
  • Photos or other images that fall in any of the above categories

In addition, the Library reserves the right to edit or modify any postings or comments for space or content, while retaining the intent of the original post. The Library shall also be granted the right to reproduce comments, posts and messages in other public venues, e.g. a response to a YouTube book review may be quoted in a newspaper or on the Library website. Identifying information, other than first name, will be removed, unless prior approval is granted by the poster.

The Library assumes no liability regarding any event or interaction that takes place by any participant in any Library-sponsored social networking service and does not endorse or review content outside the “”pages”” created by Library staff.

Participation in Library social networking services implies agreement to follow all Library policies, including its Social Networking Policy and its Internet Code of Ethics as well as the terms of service of each third-party service.

The role and utility of social networking sites will be evaluated periodically by Library staff and may be terminated at any time without notice to subscribers.

Appendix: Online Notices


To reach out to potential library users, the Colchester-East Hants Public Library maintains an online presence on selected social networking sites such as Facebook. Content on Library pages will be vetted by Library staff; however, sites that are linked to Library pages are not monitored by Library staff

The Library does not endorse any information, opinions, services or advertisements available for viewing on social networking sites.

As with the use of all Library services and resources, it is the responsibility of parents/guardians, not Library staff, to determine and monitor their minor children’s use of the internet.

The Library reserves the right to remove anyone from its social networking pages, who has associated his/her own profile with the Library’s profile.

Rules for Posting

By submitting a comment to any of the Library’s social networking pages, you agree to abide by the following rules, which are designed to ensure that people feel comfortable in any online discussions and are keen to participate and that any such discussions stay relevant and on topic:

  • Stay on topic. Please don’t post comments that are unrelated to the topic to which you are contributing.
  • Be concise. Other users are more likely to read your comment if it is short and to the point; for this reason we will not generally publish articles longer than 300-400 words.
  • Be respectful. Commenting on a topic should be a positive experience for all. Comments should be civil, tasteful and must not be malicious or designed to offend. No reference should be made to the personality of other participants. Attacks on an individual’s character will not be tolerated.
  • Don’t incite hatred on the basis of race, religion, gender, nationality, sexuality or other personal characteristics. Do not use language that is offensive, inflammatory or provocative (this includes swearing and obscene or vulgar language). Do not choose a user name that is offensive, inflammatory or provocative.
  • Don’t ‘spam’. Please don’t add the same comment to more than one topic or more than once to the same topic.
  • Don’t post personal information. Addresses, phone numbers, email addresses or other online contact details relating to you, or other individuals, are not allowed.
  • Don’t advertise. You can mention relevant products and services as long as they support your comment. All links submitted must be appropriate for a general audience and must not link the site to material that is obscene, defamatory or incites hatred or violence.
  • Don’t impersonate or falsely claim to represent a person or organization. Please don’t mislead other users by abusing the Library’s registration procedure.
  • Don’t break the law. This includes libel and condoning illegal activity. Remember – you are legally responsible for what you write. By submitting a comment you undertake to indemnify the Colchester-East Hants Public Library, its board, and employees against liability arising from its publication.

We encourage open, lively debate but the decision to publish comments received by the Library is at the discretion of Library staff. Comments that violate any of the above rules will not be published. If users break the rules, the Library reserves the right to suspend their accounts and/or delete their comments.

Policy adapted from the Whitman Public Library (MA)’s social networking policy and the Government of Nova Scotia’s Back to Balance online discussion forum.

Adopted by the Colchester-East Hants Public Library Board November 23, 2010. Revised June 23, 2015.

The purpose of this policy is to establish the conditions and context within which Colchester-East Hants Public Library provides space for art exhibits by local community artists and artisans. Through its collections, the Library provides access to a wide range of expressions of imagination, knowledge, creativity, intellectual activity and thought, in a welcoming and supportive environment.

Read Use of Library Space for Art Exhibitions Policy (PDF)

Download Use of Library Space – Application Form (PDF)

Download Use of Library Space – Agreement Form (PDF)

Download Use of Library Space – List of Works Form (PDF)


The purpose of this policy is to outline the role of volunteers within Colchester-East Hants Public Library, type of volunteer duties, and standards for managing volunteers.

Read Volunteer Policy (PDF)

Download Volunteer Application Form (PDF)

Download Volunteer Agreement Form (PDF)


We are the community’s primary location for access to books, information, life-long learning, and cultural discovery. The selection of library materials is central to the ability of the Colchester-East Hants Public Library to fulfill its vision. The library realizes that there is a need for a well-balanced and broad collection in various formats. It will strive to provide current and useful information in all subject areas.


The Colchester-East Hants Public Library will meet the present and future informational, educational, recreational, and cultural needs of the community. The collection will consist of current and retrospective materials in appropriate formats and will represent a variety of viewpoints. The library will provide a progressive, user-oriented service which anticipates and responds to the needs of the communities in the Colchester-East Hants region. In order to reflect the diversity of the communities in the region, the library’s collection will present as many points of view as possible within the constraints of budget, space, and availability of materials. The collection will also support and promote life-long learning.

Purpose of Policy

The library’s collection development and maintenance policy has been created to:

  • Clearly state the policy of the library board
  • Identify responsibility for collection development
  • Provide consistent guidelines for the maintenance of the collection
  • Provide a process for public input
  • Assist in budget allocation for materials
  • Defend freedom of information and protect against censorship

Selection Responsibility

The ultimate responsibility of the library’s collection resides with the Library’s CEO and the Colchester-East Hants Public Library Board. The Administrator of Adult and Extension Services and the Administrator of Youth Services are responsible for overseeing collection management for their respective departments. The decision to purchase materials for the collection is based on favourable reviews in professional journals, knowledge of community needs and interests, publishers’ catalogues, and recommended lists or bibliographies. All staff members and the general public may recommend material for consideration. All selection decisions are exercised within the context of available funds.

Intellectual Responsibility

The library board commits itself to the concept of freedom to read, within the parameters set by the Canadian Library Association.

  • Resources will not be suppressed or removed because they may be deemed offensive by some.
  • Materials will not be marked or identified to show approval or disapproval of contents.
  • Responsibility for a child’s selection and use of library resources rests with parents or legal guardians. The library’s selection of resources will not be inhibited by the possibility that they may inadvertently come into the possession or view of children.

The Request for Reconsideration of Library Resources form provides an avenue for the public to express their views.


The presence of materials in the library does not constitute endorsement of their contents by the library board. The library board does not purchase, retain in its collections, or make accessible materials in violation of the Statutes of Canada or Nova Scotia.

The library is aware that some materials are controversial and may offend some patrons. The library recognizes the right of any individual or group to reject library material for personal use, but does not accord to any individual or group the right to restrict library materials to others. Library users who object to materials may ask to complete a written Request for Reconsideration of Library Resources form. Forms for this purpose are available at all branches and at the satellite sites.

Weeding Policy

Weeding is the process of determining if an item still deserves a place on the library shelves. It is a formal process conducted by knowledgeable staff.

In order to keep the collection responsive to the community, a systematic weeding of the collection is needed. This will ensure its vitality and usefulness and make room for newer materials. Materials that are weeded may be damaged beyond repair, no longer used by the community, out of date in respects to information or theme, or may be extra copies no longer in demand. The criteria for removal of materials from the collection takes into consideration the frequency of circulation, community and regional interests, intrinsic merit, availability of more up to date materials, and space required for acquisitions coming into the collection.